Vision
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November • December 2010

Editorial

 

Fighting Fire with Fire

Canada’s contact lens fitters have been struggling to maintain market share as the Internet gains popularity. But rather than retreating meekly to the sidelines, they should capitalize on their greatest strength: years of knowledge and experience, which can be translated into unparalleled service.

“ECPs need to learn how to operate in the Internet era,” says Denise Lougheed, professional relations manager with Bausch + Lomb Canada. “It’s such a competitive marketplace that they absolutely must add value.”.....

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Vision Magazine January-February 2011

Point of purchase (POP) and marketing tools
Because eyeglass frames are relatively small items they tend not to wow potential customers as they walk through the retailer’s door. Optical professionals rely on ‘curb appeal’ and signage to draw customers into their stores and, once in, attractive display systems, appealing images and educational tools all contribute to the customer’s comfort level, interest and enthusiasm for the product. This feature helps retailers clinch the deal every step of the way.